We aim to deliver your orders in a timely and secure manner. Our shipping policy provides transparent information on delivery times, shipping costs, and tracking options. In the rare event of delays or issues, we will keep you informed and work towards a satisfactory resolution.
Privacy and Security Policy:
Protecting your privacy is crucial to us. We adhere to strict privacy and security standards to ensure the confidentiality of your personal information. Our website uses secure payment gateways, and we do not share your data with third parties without your explicit consent.
Customization and Personalization Policy:
Many of our products offer customization options. We are happy to work with you to create personalized pieces that suit your preferences. Please refer to our customization policy for details on available options, lead times, and any associated costs.
Return and Refund:
We regret to inform you that we do not accept returns or offer refunds on any products purchased from Sarang creations. All sales are final.Please carefully review your order before completing the purchase, as we are unable to process returns due to our limited resources and inability to absorb losses.
Damaged products:
In the rare event that you receive damaged products, please contact us at sarangcreations.kovai@gmail.com or WhatsApp number given below within 4 days of receiving the package.To expedite the resolution process, please provide clear photos of the damaged products along with your order number and contact information.Upon verifying the damage, we will initiate a refund for the damaged products to your original payment method. Please allow 7 days for the refund to be processed.
